The BodyPower 101 – All Your Questions Answered
BodyPower throws up a lot of questions…after all it’s the world’s largest indoor consumer fitness event. With over 100,000 fitness enthusiasts heading to the NEC for a weekend of inspiration and motivation, BodyPower HQ is inundated with calls and messages.
So, to make sure you’ve got all the information, we’ve collated some of the most-asked questions to save you time and effort.
Before you call, have a read through this and we’re positive that most of your questions will be answered!
‘I haven’t received my BodyPower tickets yet’
‘My tickets haven’t arrived in the post’
They’re the most important part of the show, after all it’s the thing that gets you in. BodyPower ticketing is facilitated by a ticketing partner, Ticket Factory. The responsibility to send out tickets is EXCLUSIVELY via Ticket Factory. BodyPower don’t send out ANY tickets.
If you’ve not received your ticket for the show here’s two key things to remember:
1) Tickets are all emailed out – there are no tickets sent out in the post
2) Emails often end up in your junk/spam folder so please check here before you panic!
For all ticket enquiries please visit https://www.theticketfactory.com/default/online/tickets/customer-services/ or call 0844 338 0338.
Generation Iron 2 Tickets
‘I bought tickets for Generation Iron 2 and I haven’t received them yet’
‘Where do I go for the Generation Iron 2 premiere?’
‘I bought tickets for the second screening of Generation Iron 2 – what do I do?’
Generation Iron 2 is set to be an incredible event, and what a coup to have the superstar cast at the world premiere in Birmingham.
If you’ve bought a ticket to the premiere and you haven’t got your ticket yet DON’T WORRY! We’re not sending out tickets – your day will play out as follows:
Friday 12th May
17:30 – Gather outside Hall 20 at the signposted ‘Generation Iron 2’ where you will be split alphabetically to receive your ticket
18:00 – Cast will be walked down the red carpet where you can grab a selfie or a high five with the stars
18:30 – Cast will go in to The Academy inside the expo. Ticket holders will follow along with press and there will be a live Q&A session with the stars & producers
19:15 – Q&A session will end and everyone will make their way to the free shuttle bus service taking people over to Resorts World where the premiere will be held
19:30 – BodyPower staff will be on hand to direct people to their screen for the premiere
20:00 – Generation Iron 2 starts
If you’ve bought a ticket to the second screening at 10pm, make your way over to Cineworld at Resorts World where you’ll be allocated a screen.
‘I ordered a VIP Black ticket and haven’t had my t-shirt’
‘I ordered a VIP Gold ticket and haven’t had my t-shirt or hoodie’
There’s been a huge amount of interest in our ticket incentives this year! So much so, it’s led to record ticket sales and lots of clothing being sent out via our courier APC.
For anyone who ordered an XXL, hoodies will be available to collect from the Collection Point in hall 20. This is the ONLY clothing that will be available to collect at the show.
If you HAVEN’T received your clothing you need to send your order number, post code and name to firstname.lastname@example.org and we’ll investigate AFTER the show.
‘I ordered my ticket with a gift – where do I get it from?’
If you ordered your BodyPower ticket using an ambassador code – maybe you saw it on Facebook or in your local gym – then you’re entitled to a free 2.2L BodyPower water bottle.
These are collected at the show from the ambassador collection point in hall 20. Your ticket will be scanned and a bottle will be issued. If anyone goes back for seconds and the ticket has already been scanned you WILL NOT get another gift – no matter what the excuse!
Buying on the door
‘Can I just buy my BodyPower ticket on the day’
‘How much do tickets cost on the door?’
In short, yes you can! BodyPower queues have been measured at over one mile long so we highly recommend buying in advance. It’s quicker, easier and also cheaper as all tickets go up £5 on the door.
If, however, you want to come on the day we will only be selling Standard Tickets which give you entry from 10:30am so we recommend arriving at the NEC around 9am at the earliest to avoid waiting too long.
‘I’ve got my 12-year-old son coming with me – is he free?’
‘I’ve got a newborn in a pushchair do they need a ticket?’
Dead simple. Under 5’s go free. Everyone else needs a ticket! We don’t sell concessions or special priced tickets we treat everyone equally!
From the 12th to 14th May 2017, the annual BodyPower Expo will get underway, and this is billed as the biggest and best show to date…
BodyPower After Party
'I've bought tickets to the BodyPower After Party - where are my tickets?'
The After Party is a Guest List only event so all you need to do is turn up and your name will be on the list!
Don’t miss out.